We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us in any way.
1. Information We Collect
We may collect and process the following types of personal data:
- Personal Identification Information: Name, email address, phone number, delivery address, and billing address.
- Payment Information: Payment method details (processed securely via our payment partners; we do not store full payment card information).
- Account Information: Username, password, and purchase history if you create an account.
- Technical Data: IP address, browser type, device information, pages visited, time and date of visit.
- Communication Data: Your messages, enquiries, and any feedback provided through contact forms, email, or social media.
- Marketing Preferences: Your preferences regarding receiving marketing communications from us.
2. How We Collect Your Information
We collect personal data through:
- Direct interactions (forms, purchases, account creation).
- Automated technologies (cookies, analytics).
- Third-party services (payment gateways, delivery partners).
3. How We Use Your Information
We may use your personal data for the following purposes:
- To process and deliver your orders, including payment and delivery.
- To communicate with you regarding your orders, enquiries, or support requests.
- To manage your account and provide a personalized shopping experience.
- To send you updates, promotions, or newsletters (you can opt out anytime).
- To improve our website, products, and services through analytics and customer feedback.
- To comply with legal obligations and prevent fraudulent transactions.
4. How We Share Your Information
We will never sell your personal data. However, we may share your information with:
- Payment service providers to process your transactions securely.
- Delivery partners to ship your orders.
- IT service providers for website hosting, maintenance, and analytics.
- Regulatory authorities if required by law.
All third-party providers are required to keep your data secure and use it only for the purposes specified by us.
5. Cookies and Analytics
Our website uses cookies and similar tracking technologies to:
- Enhance your browsing experience.
- Understand website usage patterns for improvements.
- Remember your preferences and cart contents.
You can manage your cookie preferences in your browser settings.
6. Data Security
We have implemented appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service is 100% secure, and we cannot guarantee absolute security.
7. Retention of Data
We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including any legal, accounting, or reporting requirements.
8. Your Rights
Subject to local laws, you have the right to:
- Request access to your personal data.
- Request correction of inaccurate data.
- Request deletion of your data (where applicable).
- Object to or restrict processing of your data.
- Withdraw consent at any time if processing is based on consent.
To exercise these rights, please contact us at:
📞 +6017 846 5870
📧 maovolent5069@gmail.com
9. Children’s Privacy
We do not knowingly collect personal data from children under the age of 13 without parental consent. If you believe we have inadvertently collected such data, please contact us to remove it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. Changes will be effective upon posting on this page with the updated effective date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
📞 +6017 846 5870
📧 maovolent5069@gmail.com
Thank you for trusting us. We are committed to protecting your privacy while providing a joyful shopping experience for your family.